Our Mission
WindowsTechies exists to make Windows expertise accessible to everyone. We believe that you shouldn’t need a computer science degree to keep your PC running smoothly, stay secure online, or make informed decisions about PC software and hardware.
Since our founding in 2012, we’ve helped over 100,000 users solve Windows problems, optimize their systems, and make confident purchasing decisions. Our guides are read by everyone from complete beginners to experienced IT professionals looking for reliable references.
Who We Are
We’re a team of Windows experts, tech writers, and software testers who are passionate about empowering users with knowledge. Our team has collectively spent over 50 years working with Windows systems in various capacities – from corporate IT to software development to technical support.
What Makes Us Different
We Actually Test Everything
Unlike many tech sites that republish press releases or copy product descriptions, we hands-on test every product we review. Our testing process typically takes 2-4 weeks per product, including real-world usage scenarios, performance benchmarking, and security assessments.
We Don’t Play Favorites
Yes, we earn commissions from affiliate links when you purchase products we recommend. But we’ll always be honest when a product isn’t worth your money, even if it means losing potential commission. Our reputation is worth more than any affiliate payment.
We Explain, Don’t Just Instruct
Our guides don’t just tell you which buttons to click – we explain why you’re doing something and what it means. We believe understanding the “why” helps you become more confident and independent with your PC.
We Keep Content Updated
Windows changes. Software updates. Best practices evolve. We review and update our content quarterly to ensure you’re getting current, accurate information. You’ll always see a “last updated” date on our articles.
Our Team
Lance Cobain - Founder & Editor-in-Chief
Lance brings over 30 years of Windows expertise to WindowsTechies. From the early days of Windows 3.1 to today’s Windows 11, he’s helped thousands of users optimize their systems and solve complex technical challenges. Lance oversees all content on WindowsTechies and ensures our guides maintain the highest standards of accuracy and usability.
Mike Torres - Security Specialist
Mike brings 10+ years of cybersecurity experience to WindowsTechies. He writes our security guides and ensures our recommendations follow current best practices for protecting your privacy and data. Mike has worked in both corporate IT security and consumer security education.
Jamie Chen - Troubleshooting Expert
Jamie is our go-to expert for solving tricky Windows errors and system issues. With a background in technical support and system administration, Jamie has seen (and fixed) just about every Windows problem imaginable. Jamie writes our troubleshooting guides and error fix articles.
Derek Armstrong - Performance & Tech Specialist
Derek specializes in Windows performance optimization, from gaming PCs to business workstations. With expertise in hardware, drivers, and system tuning, Derek writes our performance guides and conducts hardware testing for our reviews.
Our Content Philosophy
Helpful, Not Condescending
We remember what it’s like to be a beginner. Our guides use everyday language and explain jargon when technical terms are necessary. We never make readers feel stupid for not knowing something.
Solution-Focused
We write about real problems that real users face. Every guide is designed to help you accomplish a specific goal or solve a specific problem – no filler content.
Honest and Transparent
We clearly disclose when we earn commissions. We update articles when we discover new information or better solutions. We acknowledge when we make mistakes and correct them promptly.
Tested and Verified
Every how-to guide has been tested on actual Windows systems. Every recommendation is based on hands-on experience, not marketing materials or hearsay.
Our Editorial Standards
Testing Process
For software reviews:
- Minimum 2 weeks of real-world testing
- Testing on multiple systems (older and newer PCs)
- Performance benchmarking before and after
- Security and privacy assessment
- Customer support evaluation
- Value-for-money analysis
For guides:
- Step-by-step testing on actual Windows systems
- Verification with multiple Windows versions
- Review by second team member
- User feedback integration
Accuracy Commitment
- All technical claims are verified through testing or authoritative sources
- We cite sources for statistics and third-party information
- Guides are reviewed quarterly and updated as needed
- Corrections are made promptly when errors are discovered
Independence
While we earn affiliate commissions, this doesn’t influence our editorial decisions. We’ve given negative reviews to products with lucrative affiliate programs and positive reviews to products with minimal or no affiliate potential.
Our Revenue Model
We’re transparent about how we make money:
Affiliate Commissions: When you purchase software or products through our links, we may earn a commission at no extra cost to you. This is our primary revenue source.
How This Works: We only recommend products we’ve tested and genuinely believe in. Your purchase through our links helps keep WindowsTechies free for everyone.
What We Don’t Do: We don’t accept paid reviews, sponsored content, or payment for specific product placements. All reviews reflect our honest assessment after hands-on testing.
Part of Techies Network
WindowsTechies is part of Techies Network LLC, a small family of tech education websites. Techies Network was founded with the vision of making technology more accessible through honest, practical content.
Other properties in the Techies Network family may include tech education sites for other platforms and topics. Each site maintains independent editorial standards while sharing our commitment to accuracy, testing, and user empowerment.
Contact Us
We love hearing from our readers!
General inquiries: hello@windowstechies.com
Editorial team:
- Lance Cobain: lance@windowstechies.com
- Derek Armstrong: derek@windowstechies.com
- Mike Torres: mike@windowstechies.com
- Jamie Chen: jamie@windowstechies.com
Feedback and suggestions: feedback@windowstechies.com
Media inquiries: press@windowstechies.com
We aim to respond to all emails within 2-3 business days. For technical support questions, we encourage you to check our extensive guide library first – chances are we’ve already written a guide for your specific issue!
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Thank You
Thank you for choosing WindowsTechies as your Windows resource. We’re committed to earning your trust through accurate, helpful, and honest content.
Whether you’re troubleshooting an error, optimizing your system, or researching your next software purchase, we’re here to help you succeed.
Have a suggestion for content you’d like to see? Contact us – we love hearing from our readers!
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