Lance started his journey with Windows back in 1992 as a hobbyist working with MS-DOS and Windows 3.1. He spent years helping family and friends with their PC problems and working on his own projects. Since 2004, he's worked professionally as a software developer and Windows technician, gaining hands-on experience helping people solve their computing challenges. In 2012, he founded WindowsTechies to share that knowledge with everyday users. His face-to-face experience with beginning PC users—from family members to clients—taught him an invaluable skill: explaining Windows in a way that anyone can understand, no matter how complex the topic. With over 30 years of Windows expertise and 20+ years of professional experience, Lance believes that with clear guidance and the right approach, anyone can master their PC and the software they use daily.